The challenge
Specialist care at a local clinic
Patients who need specialist care may have to travel from their local area to a teaching hospital. TeleMed brings the specialist into the local clinic through a live consultation, with the patient’s case and records available alongside it.
The approach
An emergency action that stays in place
An emergency action stays fixed at the foot of the rail. It combines an icon, a contact number and a clear label, giving clinicians a consistent place to find the alert.
The experience
The whole case in view
A session card brings the patient, clinic, doctor and duration together. The consultation view keeps the video, connected clinics and chat in the same workspace, so clinicians can follow the case during the call.
Refinement from client feedback
Feedback on the built interface led to changes in alignment, navigation, action icons and Arabic typography. The refinements also clarified the active page and submenu direction.
The outcome
The design was handed over and built. The work connected scheduling, consultation and records, then refined the interface in response to client feedback.
Credits
Product design, UX and interface: Sayed Essam and Khaled Al Nagar, who directed. Client: Tele-Med International, with Cairo University’s Faculty of Medicine and Egypt’s Ministry of Health and Population.
The challenge
Specialist care at a local clinic
Patients who need specialist care may have to travel from their local area to a teaching hospital. TeleMed brings the specialist into the local clinic through a live consultation, with the patient’s case and records available alongside it.
The approach
An emergency action that stays in place
An emergency action stays fixed at the foot of the rail. It combines an icon, a contact number and a clear label, giving clinicians a consistent place to find the alert.
The experience
The whole case in view
A session card brings the patient, clinic, doctor and duration together. The consultation view keeps the video, connected clinics and chat in the same workspace, so clinicians can follow the case during the call.
Refinement from client feedback
Feedback on the built interface led to changes in alignment, navigation, action icons and Arabic typography. The refinements also clarified the active page and submenu direction.
The outcome
The design was handed over and built. The work connected scheduling, consultation and records, then refined the interface in response to client feedback.
Credits
Product design, UX and interface: Sayed Essam and Khaled Al Nagar, who directed. Client: Tele-Med International, with Cairo University’s Faculty of Medicine and Egypt’s Ministry of Health and Population.
